Welcome to swiss.lk. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions of use. If you disagree with any part of these terms and conditions, please do not use our website.
1. Acceptance of Terms
1.1. By using swiss.lk, you agree to be bound by these terms and conditions.
1.2. We reserve the right to update, change, or replace any part of these terms at our discretion. It is your responsibility to check this page periodically for changes.
2. User Accounts
2.1. To access certain features of swiss.lk, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information and password.
2.2. You agree to notify us immediately of any unauthorized use of your account.
3. Product Information
3.1. We strive to provide accurate and up-to-date information about our products. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions or other content on swiss.lk.
3.2. Prices for our products are subject to change without notice.
4. Ordering and Payment
4.1. By placing an order on swiss.lk, you agree to provide accurate and complete information.
4.2. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product information, or suspicion of fraudulent activity.
4.3. Payment must be received in full before an order is processed and shipped.
5. Shipping and Delivery
5.1. We aim to ship orders promptly; however, shipping times may vary.
5.2. Any delivery dates provided are estimates and not guaranteed.
6. Returns and Refunds
6.1. Our return and refund policy is outlined in a separate document. Please refer to that document for detailed information.
7. Privacy Policy
7.1. Your use of swiss.lk is also governed by our Privacy Policy, which can be found here.
8. Intellectual Property
8.1. The content on swiss.lk, including images, text, and logos, is the property of swiss.lk and is protected by intellectual property laws.
9. Limitation of Liability
9.1. In no event shall swiss.lk or its affiliates be liable for any indirect, incidental, special, or consequential damages.
Contact Information:
If you have any questions about these terms and conditions, please contact us at info@swiss.lk.
Thank you for shopping at swiss.lk. We value your business and want to ensure your satisfaction with our products. Please read the following Refund Policy carefully.
1. Returns and Refunds
1.1. We accept returns and offer refunds within 7 days of the purchase date.
1.2. To be eligible for a return and refund, the item must be unused, in its original packaging, and in the same condition as when you received it.
2. How to Initiate a Return
2.1. To initiate a return, please contact our customer service team at info@swiss.lk within 7 days of receiving your order.
2.2. Provide your order number, a detailed explanation of the reason for the return, and any relevant photos or documentation.
3. Eligibility Criteria
3.1. Certain items, such as list specific items or categories, are not eligible for return unless they are defective or damaged upon receipt.
3.2. Customized or personalized items may not be eligible for return unless there is a defect or error on our part.
4. Refund Process
4.1. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
4.2. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 business days.
5. Shipping Costs
5.1. Shipping costs are non-refundable.
5.2. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to our error.
6. Exchanges
6.1. If you need to exchange an item for the same product, please contact us at info@swiss.lk to arrange the exchange.
7. Late or Missing Refunds
7.1. If you haven't received a refund yet, please check your bank account or contact your credit card company, as it may take some time before your refund is officially posted.
7.2. If you've done all of this and still have not received your refund, please contact us at info@swiss.lk.
8. Contact Information
If you have any questions about our Refund Policy, please contact us at info@swiss.lk.
Thank you for visiting swiss.lk. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and services.
1. Information We Collect
1.1. Personal Information: When you make a purchase or register an account, we may collect personal information such as your name, email address, shipping address, and payment details.
1.2. Automatically Collected Information: We may automatically collect certain information about your device, including your IP address, browser type, and operating system, when you access swiss.lk.
1.3. Cookies: We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
2.1. We use the information we collect for various purposes, including order fulfillment, customer support, and improving our website's functionality.
2.2. Your email address may be used to send you updates, promotional materials, and newsletters. You can opt out of these communications at any time.
3. Information Sharing
3.1. We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy.
3.2. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you.
4. Security
4.1. We implement a variety of security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices
5.1. You have the right to access, correct, or delete your personal information. You can update your account information or contact us at info@swiss.lk for assistance.
6. Third-Party Links
6.1. Our website may contain links to third-party websites. We have no control over the content or privacy practices of these sites and encourage you to review their privacy policies.
7. Changes to This Privacy Policy
7.1. We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on swiss.lk.
8. Contact Information
If you have any questions about our Privacy Policy, please contact us at info@swiss.lk.